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Note: This is the 2023鈥2024 eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or .

Certificat d'茅tudes sup茅rieures (Cert. 茅tu. sup.) en gestion des services de sant茅 (15 unit茅s)

Offered by: Administration & Governance     Degree: Graduate Certificate Health Services Management

Program Requirements

** Ce programme est limit茅. **

Ce certificat d'茅tudes sup茅rieures s'adresse aux professionnels de la sant茅 en exercice souhaitant d茅velopper leurs aptitudes en mati猫re de leadership pour poursuivre une carri猫re en gestion, ou aux gestionnaires et administrateurs souhaitant mettre 脿 niveau leurs connaissances du domaine des affaires et de la gestion pour postuler 脿 des fonctions offrant de plus grandes responsabilit茅s. On insiste sur les changements et les d茅fis actuels des syst猫mes de sant茅 au Canada, tels que les nouveaux mod猫les de financement, l'茅volution des structures organisationnelles, les d茅fis que doivent relever les ressources humaines, la durabilit茅 financi猫re et une plus grande demande d'int茅gration. On privil茅gie une approche d鈥檈nseignement et d'apprentissage par r茅solution de probl猫mes. Les 茅tudiants appliquent 脿 un probl猫me op茅rationnel r茅el les concepts th茅oriques d'analyse et de recherche de solutions pratiques et novatrices qu'ils ont appris.

Cours obligatoires (9 unit茅s)

  • CACC 520 Accounting for Management (3 unit茅s)

    Offered by: Administration & Governance (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Comptabilit茅 : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.

    Terms: Automne 2023

    Instructors: Cecere, Ralph (Fall)

  • CMS2 533 Lean Operations and Performance Management in Health Services (3 unit茅s)

    Offered by: Administration & Governance (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Sciences de la gestion (CCE) : Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide 鈥渙utside of the box鈥 solutions to resolve process issues and improve quality, cost and delivery of healthcare services.

    Terms: This course is not scheduled for the 2023-2024 academic year.

    Instructors: There are no professors associated with this course for the 2023-2024 academic year.

  • CPL2 532 Leading Change (3 unit茅s)

    Offered by: Administration & Governance (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Politique : Leading and managing change issues, including the leader as a change agent and the change process itself. Various models of change and change leadership will be reviewed, as well as follower reluctance or resistance to change and strategies that leaders can use to gain follower commitment.

    Terms: This course is not scheduled for the 2023-2024 academic year.

    Instructors: There are no professors associated with this course for the 2023-2024 academic year.

    • **This course will be held on May 13, May 26, June 10 and June 16.

    • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the first lecture day and withdrawal is the second lecture day.

Cours compl茅mentaires (6 unit茅s)

  • CGM2 610 Project Management: Tools and Techniques. (3 unit茅s)

    Offered by: Management & Entrepreneurship (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Gestion : Analysis of the development, scheduling, and planning of projects in both public and private organizations. Focus on theories of project management from initiation of a project to close-out. Exploration of project life cycle, planning, scheduling, implementing, monitoring, controlling, close-out and ethics applicable to projects of various sizes, types and degrees of complexity.

    Terms: Automne 2023

    Instructors: Chasse, Andrew (Fall)

    • Restrictions: Not open to students who have taken CGM2 510. Not open to Special Students.

    • Course may be offered in person or online with synchronous and asynchronous components.

  • CHLC 580 Health Services Management Field Project (3 unit茅s)

    Offered by: Administration & Governance (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Sant茅 : Students will work on team projects and apply the knowledge and skills gained through the program to solve a real workplace problem. The project could be in a service (health care, education, banking/insurance, etc.), logistics or manufacturing organization.

    Terms: This course is not scheduled for the 2023-2024 academic year.

    Instructors: There are no professors associated with this course for the 2023-2024 academic year.

  • CHLC 590 Topics in Health Care (3 unit茅s)

    Offered by: Administration & Governance (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Sant茅 : Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.

    Terms: This course is not scheduled for the 2023-2024 academic year.

    Instructors: There are no professors associated with this course for the 2023-2024 academic year.

    • Prerequisite: CHLC 500

    • Note: Content will vary from year to year.

  • CORG 556 Managing and Engaging Teamwork (3 unit茅s)

    Offered by: Administration & Governance (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Comportement organisationnel : Skills and knowledge to work better in teams, to leverage team strengths and avoid or resolve obstacles to build effective teamwork. Topics include: team development, building trust, decision-making in teams, resolving team conflicts and enhancing creativity in groups.

    Terms: This course is not scheduled for the 2023-2024 academic year.

    Instructors: There are no professors associated with this course for the 2023-2024 academic year.

  • CORG 653 Employee and Labour Relations (3 unit茅s)

    Offered by: Administration & Governance (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Comportement organisationnel : Industrial relations framework; its legal, political, social, economic, ecological and ethical, subsystems. Processes governing union-management relations, collective bargaining, and dispute resolution; and the roles of executives, supervisors, employees, employee representatives, and Human Resources - Industrial Relations professionals in effective employee relations in unionized and non-unionized environments.

    Terms: Automne 2023, Hiver 2024, 脡t茅 2024

    Instructors: Westgate, Chantal (Fall) Rochefort, Pascal (Winter) Rochefort, Pascal (Summer)

    • Restrictions: Not open to students who have taken CORG 553.

  • CPL2 610 Practical Communication and Presentation Skills (3 unit茅s)

    Offered by: Management & Entrepreneurship (脡cole d'茅ducation permanente)

    Vue d'ensemble

    Politique : Overview of management skills pertaining to communication and networking in the workplace, including review of one's professional brand and career performance. Focus on preparing and delivering oral presentations for in-person, remote, and hybrid audiences; writing for business purposes such as reports; and creating business-related content for digital media.

    Terms: Hiver 2024, 脡t茅 2024

    Instructors: Walsh, Brendan (Winter) Lanctot, Fran莽ois-Olivier (Summer)

    • Restriction(s): Not open to students who have taken CPL2 510.

脡cole d'茅ducation permanente—2023-2024 (last updated oct. 2, 2023) (disclaimer)
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