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ITS Roadmap highlights

Click the items below to view information on the initiatives planned in our 5-year ITS Roadmap.

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Students, Teaching and Learning

Student Information System Evolution

Multiple projects encompassing the implementation, replacement or enhancement of solutions used by students or for the management of student information.

myCourses Evolution

myCourses is º£½ÇÉçÇø's learning management system for online teaching and learning and is used in over 1500 courses per term by thousands of students. Additional functionalities targeted in the upcoming months include: Final grade submission and the OneDrive document integration.

Graduate Studies Milestone Management

A tool to support graduate students completing thesis-based graduate level program requirements. It will provide enhanced monitoring, tracking, and proactive communication.

Customer Relationship Management (CRM) Systems

A broad solution supporting all phases of the student life cycle - recruitment, enrollment, engagement, retention, alumni, career services and continuing education. CRM solutions will help the University and its various departments automate and improve student-centric business processes, and gather data to produce analytics to improve our overall decision making. The alignment of departmental needs and the definition of common data requirements are cornerstones for success.

Business Intelligence (BI) for Strategic Enrollment

A set of solutions (tools and applications) that will implement a Student Master File, and a Student Data Mart, with the reports, cubes and BI solutions needed to support decision-making in strategic enrollment.

Research

Pre and Post Award Management System

A solution that will support identifying research funding opportunities, º£½ÇÉçÇø expertise matching, pre/post-award management and reporting, as well as help researchers seeking/applying for funding requiring º£½ÇÉçÇø institutional approval.

Human Subject Management Protocol System

A solution to support the submission and review process for human ethics approvals when using humans as subjects for research.

Asset Management System for Research

A system that will support the asset management process for research assets across the university allowing for improved accuracy in capturing and monitoring assets; including location, condition, and enabling holistic management of asset disposal.

Business Intelligence for Research

A set of solutions (tools and applications) that will implement a Research Master File, and a Research Data Mart, with the reports, cubes and BI solutions needed to support decision-making in research.

Campus and Administration

Network & Telephone System Update

Replacement of the network and telephone system, including renovation of all campus telecom rooms, installation of new telephone systems, new fiber cabling, and data network access equipment.

New HR System – Recruitment to Retirement (R2R)

A system that will improve the efficiency of human resources administrative tasks for all faculties, departments and administrative units. The system will facilitate the elimination of manual processing and duplication, and provide online management of personnel files for all employees.

Finance Information System Evolution

Multiple projects encompassing the implementation, replacement or enhancement of solutions used for the management of financial information, including procurement-related information.

IT Service Management System (ITSM)

The implementation of a single, integrated toolset capable of supporting various IT Service Management processes with the objective of improving reliability, effectiveness, quality, and governance capabilities of IT Services.

Identity & Access Management System

Improved management of digital identities by refining solutions for access provisioning, management and security while facilitating accessibility through self-service.Ìý By improving multiple areas of access management, it will consequently improve protection and privacy of information.

º£½ÇÉçÇø Web Portal replacement (myº£½ÇÉçÇø)

A new portal for students and staff providing improved user experience features, access to multiple applications; as well as the capability to access integrated, up-to-date data and content directly through the portal.

Ever-greening (PCs, laptops, classrooms, labs)

Multiple projects encompassing the replacement or upgrade of existing software/applications and office equipment.

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