海角社区
脢tes-vous francophone? Vous pouvez acc茅der aux services en fran莽ais au P么le.
Are you francophone? You can access services in French at the Hub.
Feeling unwell - whether physically, mentally, or emotionally is normal and valid. Reaching out for help is a brave step towards feeling better.
All our services are free to full-time and part-time students at the downtown and Macdonald campus听who have paid their Student Services fee and are covered by insurance.听
Eligibility
To be eligible for the services of the Student Wellness Hub you must:
- Be physically located in the province of Quebec at the time of the听appointment. This is due to restrictions imposed by various professional orders who license our clinicians to practice in certain jurisdictions.
- Consent to having an appointment.听
If you are an undergraduate medical student, resident or fellow, you may also contact the听Office of Medical Learner Affairs听for counselling services. If you are a Health Professional Learner, please contact the听WELL Office听for access to counselling services, support groups and workshops.
If you are not currently located in Quebec, please review 海角社区 supported听迟别濒别丑别补濒迟丑听options.
Appointments
Book an Appointment
Call 514-398-6017 (Monday-Friday, 8:30 a.m颅鈥�3:30 p.m) to make an听appointment with any other Hub clinician.
For your convenience and safety, all of our services are by appointment only.听
*If you don鈥檛 see any availability for an Access Advisor appointment, please check back again soon. Access Advisor appointments open 48 hours in advance so new availabilities open up every day.
*Lab booking require a lab requisition from a Hub clinician.听
*Appointments with psychiatrists require a referral from a physician.听
Cancel an Appointment
You can call the clinic at 514-398-6017 to cancel an appointment.
You鈥檒l be charged $25.00 if you cancel less than 24 hours before your appointment. See 'Fees' for more information.
Release of Information听
The release of information form is the same as the one for the Hub. Please read our Confidentiality & Release of Information Policy.
Insurance
Please always have your 海角社区 ID and up-to-date insurance card听readily available. The Hub accepts provincial, Medavie Blue Cross, CIDA, CIGNA, COWAN and Great-West Life insurance.
You are entitled to many great benefits through your supplemental health insurance. Get informed about your coverage. To view the Insurance Comparison Chart, click the button below:
Students have access to the following types of health insurance coverage, depending on their status:
Not sure which听insurance plans you are enrolled in?听 Check your Account Summary in 听to see if you have paid for the 海角社区 IHI Plan or SSMU/PGSS/MCSS supplemental health or dental plans.
- 海角社区 International Health Insurance Plan
- Provincial Health Insurance Plans (Canadian Residents)
- Supplemental Health Insurance Plans (SSMU, PGSS, MCSS)
- Private Health Insurance
海角社区 International Health Insurance Plan
The 海角社区 International Health Insurance (IHI) Plan is mandatory for all international students. You also have access to supplemental health and dental insurance through your student society.
Activate Your Coverage:
You must in Minerva to be able to use your insurance coverage and make claims.听
Make a Claim:
Whenever you go to a clinic outside 海角社区, you will most likely need to pay for any medical services received, and then to your insurance provider(s).
What's Covered?
Basic health benefits are 100% covered* (subject to the maximum specified in the current Provincial Schedule of Fees of the R茅gie de l'assurance maladie du Qu茅bec (RAMQ). This includes hospitalization, physician fees, diagnostic tests, maternity, dental care (emergency only), and vision care (eye exam听only).
Supplemental health benefits are 80% covered* (subject to the maximum specified for each benefit by the plan). This includes prescription drugs, vaccinations, registered dietitians, ambulance, physiotherapy, and others. If you are referred to an off-campus clinic for testing or radiology, please consult with directly or the ISS office to confirm coverage.听
Travel benefits cover emergency hospital and medical expenses for leisure travel (not to your country of origin) up to 4 weeks* (subject to limitations 鈥� consult your plan details carefully prior to travel). Consult travel benefit and the plan booklet for up to date information on the International Student Services Website.听
Provincial Health Insurance Plans (Canadian Residents)
These plans are available to Residents of Canada. Your provincial health care plan provides coverage for primary health care and care in hospitals.
Students studying outside of their province of residency must inform their provincial health agency in order to maintain their coverage. Contact your provincial health agency:
听If you are a Canadian citizen without provincial residency, please visit the International Student Services Health Insurance website for more information.
Supplemental Health Insurance Plans (SSMU, PGSS, MCSS)
Supplemental health and dental plans help you pay for services that are not covered by the 海角社区 IHI Plan. International students are automatically enrolled in the SSMU, PGSS, or MCSS dental plans.听Canadian residents are automatically enrolled in the SSMU, PGSS, or MCSS health and dental plans if registered in a Fall semester (details available on the Student Accounts website).
Students may choose to opt-in or opt-out of these plans during the Change-of-Coverage and Opt-Out Period (visit for instructions).
What's Covered?
Supplemental Health Plan: Prescription drugs, contraception, physiotherapy, psychology, ambulance, laboratory tests, vision care (eye exams and eyeglasses) and more. Coverage is generally听up to 80% and subject to limitations.
Dental Plan:听 Preventive services (including cleanings), basic services (including periodontics), and more. Coverage is generally up to 70% and subject to limitations.
Coverage varies depending on your plan (SSMU, PGSS or MCSS).听 Visit the Student Care Network at,听 for detailed information. Student Care Network provides low-cost access to psychologists (under $25 for SSMU and MCSS), and other health and wellness services.
Tip: By choosing a professional from the , you can get additional coverage.
Private Health Insurance
Consult your insurance provider for information on your plan.听 If you're looking to buy private insurance, many banks and private insurance companies offer health and travel insurance.听 Be sure to compare costs and coverage limitations when choosing a plan.
International students covered by private health insurance are not exempt from the 海角社区 International Health Insurance plan.
Insurance Tips:
- Familiarize yourself with your insurance plan(s)听before you听access healthcare or make a claim.
- Make sure your insurance card is valid and up to date.
- If you have more than one insurance plan, you can combine them to get more coverage when submitting a claim. Check with each provider to see where you should submit the claim first.
Fees
There are associated fees at the Hub, including for cancelling an appointment without adequate notice, as well as requests for documentation and other administrative tasks. Note that if your appointment is on Monday, you must cancel on Friday to avoid paying the fee.
Confidentiality and Release of Information
All information and forms also apply听to the Macdonald campus clinic.
All information shared with and obtained by 海角社区 clinicians听is strictly听confidential. It can only be released to anyone (including family) if:听
- You give written permission听
- A minor is being abused听
- You/someone else is in immediate danger听
- Or otherwise when required by law
Release of Information
If you'd like a copy of documentation from your file, please complete an 听or .
You may receive requested documents by fax or mail.听
Requests will be fulfilled within 30 days. Please note that recent test results may have a longer delay than other requests.
Personal Information Changes
View more Information regarding .
