海角社区

subscribe

Phishing scam: 海角社区 Shared Docs with you

A targeted phishing email is currently circulating, asking you to open an attachment that contains a fraudulent link to shared documents. See an example of the message on the top of this page.

Please DO NOT click any听links or reply to the message. Delete this email immediately! It does NOT come from a 海角社区 source.

Published: 30 Aug 2024

Maintenance is scheduled for Network File Share servers

Please be advised that maintenance is scheduled for Network File Share servers from Tuesday, August 13th, 2024 10:00 PM till Wednesday, August 14th, 2024 1:00 AM.

During this period, the file shares will be shutdown and will not be accessible. The following services will be impacted

Published: 13 Aug 2024

Secure version of Microsoft Copilot available to 海角社区 community!

海角社区 offers a secure version of Microsoft Copilot that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.听

By engaging with the Microsoft Copilot AI chatbot, you can:听

Published: 27 Jun 2024

Important: Keep your Zoom software updated

On November 2, 2024, Zoom will enforce its latest quarterly minimum version requirements. If you are not using at least version 5.17.5 (for Windows, macOS, Linux, Android, iOS, Intune) or version 5.17.0 for Blackberry, Zoom will not work until you update your software.

Published: 27 Jun 2024

Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate

On Friday, June 21, the security certificate that secures authentication to 海角社区's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. 听

For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.听

Published: 18 Jun 2024

IMPORTANT: Please review your MS 鈥楶ublic鈥 Teams group(s) before May 27, 2024

La version fran莽aise suit.

The following is a message from 海角社区 IT Services.

ALL owners of "Public" MS Teams groups are required to audit their groups.

Published: 17 May 2024

IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise 脿 niveau vers Windows鈥11

La version fran莽aise suit ci-dessous.

Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!

Published: 13 May 2024

Omnivox decommissioning and transition to Qualtrics

New changes to the e-election platform!

Published: 13 May 2024

VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am

VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period.听

We apologize for the inconvenience and thank you for your understanding.

Published: 24 Apr 2024

Cartoon of the month

Cartoon caption:听"I鈥檓 afraid you鈥檒l have to go, son.
Published: 12 Apr 2024

It's now easier to request an IT Comms service!

Hello 海角社区 staff,听

Published: 10 Apr 2024

IT Services' 2023 Annual Report now available!

Take a look back at IT Services鈥 achievements in 2023, another busy year of providing 海角社区鈥檚 nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.

Published: 28 Mar 2024

myCourses: grade export function unavailable

In myCourses, instructors are currently unable to export grades to Minerva from myCourses.听 This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.

As a temporary workaround, instructors need to manually enter grades in Minerva.听 Please see the following articles for relevant instructions:

Published: 21 Mar 2024

Users may be intermittently unable to download attachments or view embedded images in Outlook on the web

Users may see the following error message when an attachment fails to download: 鈥淓rror downloading the file content.鈥 Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.

If available, users can download attachments and view embedded images consistently through the Outlook desktop client.

IT Services is currently working on a fix to resolve the issue.

Published: 21 Mar 2024

Some users may experience multiple issues with Microsoft Teams

Update: January 29th, 9:15:听The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists, please contact the service desk.

Update: January 26th, 16:08:听No resolution yet but Microsoft is applying configuration changes intended to reduce customer impact as quickly as possible. We will provide further updates as we receive them.

Published: 27 Feb 2024

Pages

Back to top